CANCELLATION OF ORDERS CONCERNING SERVICES – WITHDRAWAL
In reference to the rendered services or “room services”, there is the ability of cancellation/withdrawal up to three days before the arrival of the guest/visitor, or before the day that the delivery of the room was agreed (in case the stay is for several days).
The right of withdrawal/cancellation of an order is not given after the full rendering of service.
CANCELLATION OF GIFT VOUCHERS – PACKAGE DEALS
The right of withdrawal/cancellation of a gift voucher is not given after its purchase.